Shipping & Returns – Piva Beauty Delivery & Refund Policy

Shipping & Returns – Piva Beauty Delivery & Refund Policy

At PIVA Beauty, we make shopping seamless, reliable, and enjoyable. From fast delivery to easy returns, we’re committed to providing a smooth experience every step of the way.

Shipping Information

Orders are processed within 2–3 weeks, and you’ll receive a confirmation email with tracking details once your order ships. Delivery times may vary by location and shipping method, especially during holidays or peak periods.

Order Tracking

Use the tracking number sent via email to monitor your order. If you encounter any issues, our support team is ready to help—please have your order number available.

Returns & Exchanges

Eligible items can be returned or exchanged within the return window if unused, unopened, and in original packaging. Some personal care items may be non-returnable. Contact our support team to initiate returns. Refunds are issued to the original payment method; shipping costs are non-refundable.

Damaged or Defective Items

If a product arrives damaged or defective, email piva.beauty@gmail.com immediately. We’ll guide you through a return or replacement quickly.

Our Commitment

PIVA Beauty is dedicated to transparency, efficiency, and support from checkout to delivery. Your satisfaction is our top priority, and we’re here to assist every step of the way.